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The Rave Reviews Just Keep Coming
I have a 2003 600 Series Car Mate Custom Cargo Trailer. I absolutely love this trailer and it has been completely trouble free. Thanks!
David Ferry, Pittsfield, MA
Thanks From A Soldier
I wish to thank Car Mate and your sales person Ted Harrison for taking the time to give a tour through your factory. Ted was very good explaining to me the way you build your trailers. I have looked at many trailers and with the knowledge gained, I am definitely going to purchase a Car Mate. I am proud to be in a country like this and serve in the military for friendly people like the folks at Car Mate. Thank you and God bless.
SFC Donald Whetzel, U.S. Army
All of us at Car Mate Trailers want to thank you and all our military forces for their service to our country. It is people like you that keep our country strong. God Bless You!!
The Case for Great Quality
I purchased a 6' x 10' Car Mate Cargo Trailer 19 years ago and made many trips from New York City to Vermont to renovate a property that I purchased. After retiring from the NYPD as a detective, I made my home in Vermont and Florida. I drove by your local dealership and saw a new 7' x 16' HD Car Mate cargo trailer on his lot and thought it was time to upgrade because I had outgrown the old unit. I am a master electrician and over the years I keep acquiring more tools and needed a larger trailer. After all those years of great service, I knew Car Mate was the only trailer for me. The new trailer will make it's first trip to Florida this fall and I know it will give me many years of service. Also, the dealer resold my old 6' x 10' within a couple of days. Thanks for building such a workhorse!
Richard Brown, Newark, VT
Used Was Better Than New!
I just purchased a used 5' x 8.5' enclosed Car Mate trailer to haul my cruiser bike. I'm impressed with the quality of the trailer. After looking over the local trailer market, it was clear to us that a 'used' Car Mate was head and shoulders above a 'new' anything else. Thanks again.
Dick Cetti, Pittsfield, MA
Customer Service Second To None!
I want to thank you for the excellent job in shipping a fender for my cargo trailer. It shows what an outstanding company you are and what an outstanding group of employees you have. Your service rep, Willie Bauer, even took the extra step to call UPS to track it and make sure I would receive it on time for my trip to Florida. I wish all companies would follow your example. I told Willie I love my trailer and if the time comes that I ever need a new one I will definitely purchase another Car Mate. I will also recommend a Car Mate Trailer to anyone I know looking for a trailer. Again, thank you so much for your extended effort. It meant a lot to me.
Jill Gibson, Middleton, MA
Made The "Right Way"
A few months ago I decided to buy a cargo trailer...something that would be large enough to carry my motorcycle and gear, but also one in which I could sleep while traveling to the country's prime motorcycling locales. And, um, the trailer had to be small enough so that my tow vehicle, a V-6 Honda Accord, wouldn't struggle. And, oh yeah, I'm 6'3" and I don't like bending over...like I have to in most cargo trailers. And, lets see, I'd like for it to look custom...not like something that's been sitting in a Home Depot parking lot awaiting sale. An ad in a local publication prompted me to visit one of your dealers, Cap World in Salem, NH, where I was helped by Frank Milani, assistant manager of the dealership. To be honest, the ad that drew me to their dealership was for one of your competitors...for one of the trailers that was the right size (6'x10') and seemed to have the right features. After showing me the advertised trailer, Frank showed me a Car Mate 6'x10' for comparison. As he continued to explain feature by feature, the differences between your trailers and those of your competitors, I realized that it was a dozen little cost cutting measures that made the price of "that other" trailer so low. Clearly, the cost cutting measures would also affect, over time, the structural integrity, water tightness, and resale value of the trailer. Car Mate made no such compromises. In every area, you've chosen the "right way"...not the "cheap way". Well, that day I ordered a custom Car Mate Trailer...spending over twice what I had originally planned. Car Mate's extensive options list made the customizing job easy. Your excellent web site let me see the many options before ordering them...custom wheels, fiberglass vent covers, vinyl floor, walls, and ceiling...RV door...all there on your web site. I even ordered a few last options several weeks after my original order was placed...and your factory representative with whom Frank spoke checked out where my trailer was in the manufacturing process and made sure those last few options could be added. He could have simply said, "It's too late" but, he didn't. He did the extra work, checked things out, and made it happen. Well, I'll tell you, I was really impressed with your company after that. Little did I know that my appreciation of the Car Mate team would soon grow lots more. A few weeks later, my trailer arrived. It is simply...stunning. "It's JUST a cargo trailer...right??" Wrong. For me, the customer, it's the realization of a dream after 30 years of work. The exterior was perfect...jet black with custom polished aluminum sides, a color matched RV door, mag wheels, spring assisted rear ramp door, and gorgeous diamond plate fenders and accents. The workmanship? Impeccable. Unlocking and opening the RV door brought the biggest surprise of all. I'd ordered the checkerboard floor, two roof vents, twin ceiling lights and wall switch, and vinyl walls and ceiling. They were all there...but the workmanship could rival any RV manufacturer in the United States. The seams were all perfectly cut and finished. The interior trim was done, of all things, in gleaming diamond plate. Heck, even the rear ramp spring assist mechanism was completely hidden behind a beautifully crafted cover of lustrous diamond plate. It's almost as if your entire manufacturing crew looked at my trailer as their own...thinking to themselves, "What can we do to make this trailer look even MORE custom, MORE finished?" It's the trailer I would have built if I had the talent. I don't but, thankfully, you folks do. If I lived closer, I'd stop by in person to thank you all for the premium materials and workmanship you lavished on my trailer. For now, though, this letter will have to do. I felt it important to let you know that THIS customer is thrilled...and can't wait for the adventures that lie ahead.
With many thanks, Christopher Murphy, Burlington, MA
Built For The Long Haul
I wanted to let you know that even though it's 15 years old, my Car Mate Trailer still looks very good. It has really held up well and that is a tribute to good craftsmanship.
Susan Allenback
Years of Car Mate Quality
Our family would like you to know how much Car Mate Trailers has meant to us and our racing program. A large part of our success comes from being organized and race-ready, which is a result of having our Car Mate Trailer. We will continue to send potential buyers your way as we know Car Mate builds the best trailers in the business. Thank you for providing our family with such a great experience with our Car Mate Trailer.
Bob, Lori, Kimberly, & Robby Whalen Family Racing Team
The Perfect Combination
I purchased a 6 x 10 Car Mate Trailer a couple of years ago and I love it! I haul my bike everywhere I go on vacation and I installed some fold down cots and we also sleep in it. It's the best investment I ever made. Thanks again!
Wayne Cline, Ormet Aluminum Mill Products
The Value of Customer Service!
I ordered a 7' x 18' enclosed trailer and am looking forward to setting it up to haul some Harleys down to Myrtle Beach Bike Week. I'm sure I will get many trouble free years out of this trailer and working with Dennis at Jiffy Hitch, I'm sure anything will be taken care of. He is great person to deal with. I have looked at many trailers and talked with many people about enclosed trailers. After my research, I decided to buy the Car Mate due to the quality and customer service. Again, thank you!
Kevin Hagner
Going The Extra Mile!
The Royal Ranger Outpost 218 of North Carroll Assembly of God purchased a 6 x 12 Car Mate Trailer last fall. The boys, commanders and I have enjoyed and appreciated the superior quality and workmanship of your product. We also want to make you aware of the excellent service of your dealer, Maple Leaf Tack & Western Wear, and owner Russ Neff in Hagerstown, MD. In Matthew 5:41, we are instructed to go the extra mile when asked to do only one. Russ went this extra mile for the boys of our church. Thanks again! May God bless and prosper your company!
Sincerely, Ken Black, Senior Commander
Another Satisfied Customer!
I have just purchased a Car Mate trailer from Hardesty's in Salisbury, PA. It is a 14' cargo van tandem trailer, which I have customized for my personal use. Hardesty's have been very helpful and their technician is very knowledgeable. I am very pleased with the workmanship and attention to detail on this "off the shelf" trailer. To make a long story short, in February I custom ordered a trailer from another manufacturer and when it arrived in April, I rejected it. I reordered much to my regret and rejected the second one also due to workmanship. It is good to know that Car Mate still cares about quality, pride in workmanship, and attention to detail.
Sincerely, Robert H. Croner
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